Worry-Free Delivery
Worry-Free Delivery
Get a full refund if your order doesn’t arrive as described, including loss or damage in transit.
- Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
- Worry-Free Delivery also includes carbon offsets for carbon emissions produced within the recipient’s destination country.
Please note: Worry-Free Delivery is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
THE SALAMANDER PRIME APPROACH
Driven by a Simple yet Powerful Mission
We believe that every pet can be surrounded by beauty, style, and quality, no matter the budget.
Our mission is to break the stereotype that interesting and exceptional pet products is only for the privileged. We create collections that make every moment of your pet live extraordinary.
Our Philosophy:
- Exceptional Care: Every product we offer is thoughtfully designed to meet your pet’s needs and bring joy to their everyday life.
- Affordable Quality: We believe that every pet owner should have access to premium products without the premium price tag.
- Giving Back: A portion of every purchase goes to supporting animal shelters, helping improve the lives of pets in need. When you shop with us, you're not just buying for your pet; you're making a difference.
Free Shipping
We offer free tracked worldwide delivery on all orders.
Fast Delivery
Orders typically arrive within 3–15 business days, depending on your location. You’ll receive a tracking link as soon as your order ships.
Easy Returns
We offer a 30-day money-back guarantee for unused items. For detailed instructions, visit our Returns Policy page.